Privacy policy
Last updated: July 18, 2026
At FRAMED, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal data when you visit wearframed.com or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Information you provide
This includes information such as:
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Payment information
- Order history
- Customer support messages
Payment information is processed securely by our payment providers. FRAMED does not store your complete credit card details.
Information collected automatically
When you browse our website, we may automatically collect information including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on the website
- Referral website
- Shopping cart activity
This information helps us improve our website and provide a better shopping experience.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Comply with legal obligations
- Send marketing emails if you have chosen to receive them
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Measure advertising effectiveness
Some third-party services we use may also place cookies on your device.
You can manage or disable cookies through your browser settings, although some features of the website may not function properly.
Who We Share Your Information With
We only share your information when necessary to operate our business.
This may include:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping carriers
- Print-on-demand fulfillment partners
- Analytics providers
- Marketing providers
These companies only receive the information necessary to perform their services.
We do not sell your personal information.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Request a copy of your data
- Withdraw marketing consent
To exercise any of these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
International Data Transfers
Because we use service providers such as Shopify and other international partners, your information may be processed in countries outside your country of residence.
These providers implement appropriate safeguards to protect your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
FRAMED
Email: contact@wearframed.com